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Frequently Asked Questions

Where is Melmelmade?

Melmelmade is based in California, USA. All online orders are going to be shipped from here. I'm planning on doing conventions mostly based in the U.S. as well!

When will my order be processed?

Please allow 1-5 business days for me to prepare your order. You will receive an email when your order is shipped!

How long will it take to receive my order?

All orders are shipped with USPS.

Domestic U.S: Typically it takes about 2-5 business days.

International: Shipping time will vary based on your location.

You'll have the option to upgrade to faster shipping at checkout for both domestic and international shipping!

What about taxes and duties?

If you are located in the U.S., all taxes will be collected at checkout if applicable.

If you are located OUTSIDE of the U.S., please note that you will be charged any customs/tax/fees incurred as I'm not registered to collect and remit them at this time :c